SET

Launch phase – Identify the core team; align on process and operation norms; identify a (virtual) project room to meet and build a data foundation.

DIG UP

Data gathering phase – Collect and trawl as much data as possible. Market, customer, channel, competition as well as financial performance, culture, leadership, people and organisation.

FACE UP

Detail review phase – Review and analyse all the data, cross reference and clarify in order to reach a clear understanding of the current operating status.

FACE UP

Storming phase - Brainstorm; Think outside the box; Challenge existing paradigms and build the new vision, strategy and solutions.

BUILD UP

Forming phase – Develop potential future models; stress test, pilot or proof of concept the solution(s).

CLEAN UP

Norming phase – Get the model and solutions ready for board approval, employees and external market

IMPLEMENTATION

Operationalization phase – Plan and execute implementation and communication, onboard employees and customers, institutionalise processes, continuously measure progress and results and finetune approach where applicable.

  • SET
    Launch phase – Identify the core team; align on process and operation norms; identify a (virtual) project room to meet and build a data foundation.
  • DIG UP
    Data gathering phase – Collect and trawl as much data as possible. Market, customer, channel, competition as well as financial performance, culture, leadership, people and organisation.
  • FACE UP
    Detail review phase – Review and analyse all the data, cross reference and clarify in order to reach a clear understanding of the current operating status.
  • BLOW UP
    Storming phase - Brainstorm; Think outside the box; Challenge existing paradigms and build the new vision, strategy and solutions.
  • BUILD UP
    Forming phase – Develop potential future models; stress test, pilot or proof of concept the solution(s).
  • CLEAN UP
    Norming phase – Get the model and solutions ready for board approval, employees and external market
  • IMPLEMENTATION
    Operationalization phase – Plan and execute implementation and communication, onboard employees and customers, institutionalise processes, continuously measure progress and results and finetune approach where applicable.